Refund policy

At PierHouse Products, each item is made to order, crafted with care and a little nostalgic magic just for you. That means we don’t keep an inventory, and we can’t accept returns or exchanges for things like choosing the wrong size or having a change of heart.

But don’t worry, we’ll always make things right if something goes sideways.

We Will Replace or Refund If:

• Your item arrives damaged
• There’s a manufacturing defect
• The wrong item, size, or design was sent
• The print quality is not up to par

If this happens, please contact us within 30 days of delivery at  returns@pierhouseproducts.com with:

• Your order number
• Clear photos of the issue (item, print, and packaging if damaged)
• A brief description of the problem

Still Have Questions?

Reach out to us at info@pierhouseproducts.com! We’re real humans and happy to help. We want your PierHouse Products experience to feel like a well-worn vintage tee: smooth, comfortable, and always on point.